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International patients

What can be done before you travel: planning guide

A remote conversation can establish whether treatment is plausible and what to bring, but it cannot replace the examination, because the measurements that decide suitability are taken in person.

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Quick answer

A remote consultation can establish whether treatment is plausible, explain which procedures a clinic offers, answer questions about cost and recovery, and say what to send or bring. It cannot establish suitability, because that rests on measurements taken on the eye itself. Treat it as preparation for the visit rather than as a substitute for it.

General educational information about a subject, not an assessment of your own eyes. Suitability and treatment decisions are made by a qualified ophthalmologist who has examined you.

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International patient
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What can be done before you travel

Clinics see patients from abroad routinely, and most of the conversation that happens before a flight can happen without one. What can be settled remotely is whether the trip is worth making and how to prepare for it.

What cannot be settled remotely is the decision. Suitability rests on the shape and thickness of the cornea, the refraction and the state of the ocular surface, and none of those can be measured through a screen.

What a remote conversation can answer

Which procedures the clinic offers, which platform is installed on site, who would operate, how a visit of a given length would be sequenced, what a quote includes, and what happens afterwards. Those are the questions that decide whether to travel, and none of them requires an examination.

It is also the right moment to ask the administrative questions that are awkward to raise on arrival, such as what happens if the measurements point to a different treatment.

What it cannot answer

Suitability, the choice of procedure and the price of your own treatment all depend on measurements. A clinic that names a procedure or a figure before examining the eye is answering a question it has not yet been asked.

That is worth treating as a signal. The alternative answer, that only an examination can say, is the correct one.

What to send ahead

Recent records help without being decisive: a current prescription, any previous topography or scan, a list of medications, and relevant history such as diabetes, previous eye surgery or a family history of keratoconus. They let a clinic say whether a trip is plausible before it is booked.

Send them scanned rather than photographed where possible, and keep the originals: a clinic will take its own measurements anyway, and the value of the older ones is comparison.

Making the conversation useful

A short list makes a video call more productive than a long one.

  • Which surgeon would operate, and does their licence cover the procedure
  • Which platform is installed at the facility, not which is available on request
  • What the written quote includes, and what is charged separately
  • How the visit is sequenced, and how many days it needs
  • What happens if the examination suggests a different treatment

What happens after you arrive

The visit begins with the examination, and the plan follows from it. A remote conversation that ends with a plausible plan and a booked assessment date has done its job, and one that ends with a promise of treatment has not.

Also known as online consultation, remote consultation, video consultation, send my results, pre-travel assessment

Questions about What can be done before you travel

Each answer below is the short version; the question links to the page that carries it in full, with sources.

Educational information only

This page describes what is generally true about what can be done before you travel. It is not a diagnosis, and it cannot say whether a treatment is suitable for you, because suitability depends on measurements taken during an examination.

Read the full medical disclaimer

Sources & further reading

We prefer primary sources. Where a claim comes from a manufacturer, a single study or a regulator, it is labelled as such below.

  • EyeSmart: eye health information for the public Patient information American Academy of Ophthalmology

    Patient-facing material from the largest ophthalmology professional body, covering conditions, tests and treatments outside refractive surgery.

    Used for Cross-checking patient-facing explanations of non-refractive eye conditions; Describing what tests such as dilation and OCT involve.

    Link checked 23 September 2026